Pre-Emptive Healthcare provides psychologist-led Employee Assistance and workplace mental-health services for organisations that want confidential, high-quality clinical support for their people. Our EAP is grounded in a multidisciplinary mental-health clinic rather than a call centre, so employees have access to early intervention and, when needs become more complex, to more specialised care.
Many workplace concerns can be addressed effectively through short-term psychological support, and that is what most EAP sessions provide.
Sometimes, however, the person who presents through EAP needs more than a small number of brief sessions. Because Pre-Emptive Healthcare is a multidisciplinary clinic, with Clinical Psychologists, Registered Psychologists, Consultant Psychiatrists and a dietitian, we can recognise when that is the case and, where appropriate, offer a pathway into:
Our aim is not simply to provide an EAP session. It is to help ensure the person reaches the right level of care.
Employees access EAP services independently. Your organisation will never know who used the service or what was discussed. Only de-identified utilisation data is reported back.
All sessions are provided by AHPRA-registered psychologists, the same team who deliver our clinical services. No outsourcing to call-centre counsellors, no chatbots. Real expertise, real care.
Face-to-face care at our Balwyn North clinic and secure telehealth across Australia. Where broader geographic, after-hours or specialist coverage is needed, we can explore tailored arrangements through selected clinical and EAP partners.
Psychologist-led services that can be configured to your organisation's size, workforce location and required level of support.
Confidential short-term psychological support for employees, and their immediate families, experiencing personal, emotional, family or workplace difficulties.
Confidential consultation for managers navigating employee wellbeing, difficult workplace situations and psychologically sensitive conversations.
Psychologist-led support following distressing or traumatic workplace events, with broader response capability available through our clinical and EAP partner network.
Tailored education, awareness sessions and practical mental-health training for teams and organisations.
Facilitated reflective practice, debriefing and team wellbeing sessions for organisations working in emotionally demanding environments.
Access to Pre-Emptive's broader clinical team when an employee requires treatment or assessment beyond the scope of brief EAP intervention.
Setting up an EAP with Pre-Emptive Healthcare is straightforward, for both organisations and their people.
Contact us to discuss your organisation's size, needs, and what EAP structure would work best. We'll prepare a service agreement covering session allocations, billing arrangements, and reporting. EAP can be structured as a per-session fee or an annual package. We'll recommend what suits your organisation.
We'll provide a simple one-pager or email template you can share with employees, explaining how to access the EAP, what it covers, and the confidentiality guarantee. Clear communication is key to uptake. Employees are more likely to use EAP when they understand and trust it.
Employees contact us directly to book. They don't need employer permission or a referral. They simply mention they're accessing the EAP through their employer and provide the organisation name. Sessions are scheduled at their convenience, in-person or via telehealth.
EAP sessions are typically 3–6 sessions per issue, solution-focused and goal-directed. If an employee needs more than brief support, we'll discuss the right pathway with them. That may be ongoing care within Pre-Emptive's clinical team, or Medicare-funded sessions with a GP referral, so support continues without interruption.
We provide periodic utilisation reports to the employer, showing uptake numbers and general themes (e.g. "work stress" vs "personal issues") without any identifying information about individual employees or session content. This helps organisations understand the value of their EAP investment.
EAP support is embedded within an established mental-health practice rather than operating separately from clinical care. Every session is delivered by an AHPRA-registered psychologist.
Psychology, Clinical Psychology, Psychiatry, Dietetics and neurodevelopmental assessment are all available within the wider Pre-Emptive service.
Where clinically appropriate, people who need additional treatment can be supported beyond the initial EAP intervention, rather than simply reaching the end of an allocated session limit.
We aim to retain the personal service, clinical governance and responsiveness of an independent specialist practice.
Services may be configured according to organisational size, workforce location and the level of support required, in person, by telehealth, or a mix of both.
De-identified utilisation reports show your organisation the uptake and general themes without ever identifying an individual or revealing session content.
Pre-Emptive Healthcare is developing a selected Clinical Partner Network of established independent psychology, mental-health and allied-health practices. The network exists so that, when an organisational or government contract calls for broader geographic coverage, clinical capacity, specialist expertise or surge capability, reputable independent practices can combine their strengths.
Participating organisations remain independent businesses. The network is not intended to replace their identity or turn them into branches of Pre-Emptive Healthcare.
Partnership does not need to work in only one direction. Depending on the opportunity, Pre-Emptive may act as the lead organisation, a specialist clinical provider, or a collaborative delivery partner.
For selected workplace mental-health, EAP and government opportunities, Pre-Emptive may act as the principal clinical provider and collaborate with partner organisations to extend coverage, specialist services, surge capacity, critical-incident response, after-hours access and complementary wellbeing services.
We also welcome discussions with established EAP, employee-wellbeing and workplace-services organisations seeking a specialist clinical provider: eastern-suburbs face-to-face delivery, Clinical Psychology, trauma-focused therapy, psychiatry pathways, neurodevelopmental assessment and overflow psychological capacity.
Contact us to talk through your organisation's size and needs, get a quote, and set up a service agreement.
Email Us to EnquireOr call 03 9989 3380. We're here Monday to Friday.
Clinical practices and EAP organisations: partner with us.