Supporting your people is one of the best investments a business can make. Our EAP offers confidential, professional psychological support for employees and their immediate family members, accessible, practical, and genuinely effective.
An Employee Assistance Program (EAP) provides your employees with confidential access to professional psychological support, for work-related difficulties or personal issues that affect their wellbeing and performance.
At Pre-Emptive Healthcare, our EAP is delivered by the same experienced registered psychologists who run our clinical services, not call-centre counsellors or app-based chatbots. Your people deserve real, human support.
Sessions are typically short-term (3–6 sessions) and solution-focused, designed to address immediate difficulties and equip employees with skills to manage ongoing challenges. Family members of employees are also eligible.
Employees access EAP services independently. Your organisation will never know who used the service or what was discussed. Only de-identified utilisation data is reported back.
All sessions are provided by registered psychologists, the same team who deliver our individual and couples therapy. No outsourcing, no chatbots. Real expertise, real care.
Sessions are available in-person in Balwyn North and via telehealth. Employees can book directly and access support at a time that suits them, including outside business hours.
EAP sessions address both work-related and personal issues that impact an employee's wellbeing.
High workloads, deadline pressure, unclear expectations, and chronic stress (practical strategies to manage demands and avoid burnout).
Interpersonal difficulties with colleagues, managers, or direct reports (developing communication skills and strategies for navigating difficult working relationships).
Presentation anxiety, fear of failure, imposter syndrome, and difficulties with confidence (building a more grounded and effective professional self).
Personal mental health difficulties that are affecting work engagement, attendance, or relationships (short-term support and appropriate referral pathways).
Bereavement, serious illness, relationship breakdown (supporting employees through personal losses with professional, compassionate psychological care).
Personal and family difficulties that are impacting work wellbeing, including relationship conflict, parenting stress, and family change.
Setting up an EAP with Pre-Emptive Healthcare is straightforward, for both organisations and their people.
Contact us to discuss your organisation's size, needs, and what EAP structure would work best. We'll prepare a service agreement covering session allocations, billing arrangements, and reporting. EAP can be structured as a per-session fee or an annual package. We'll recommend what suits your organisation.
We'll provide a simple one-pager or email template you can share with employees, explaining how to access the EAP, what it covers, and the confidentiality guarantee. Clear communication is key to uptake. Employees are more likely to use EAP when they understand and trust it.
Employees contact us directly to book. They don't need employer permission or a referral. They simply mention they're accessing the EAP through their employer and provide the organisation name. Sessions are scheduled at their convenience, in-person or via telehealth.
EAP sessions are typically 3–6 sessions per issue, solution-focused and goal-directed. If an employee requires longer-term support beyond the EAP, we'll discuss appropriate pathways, including transition to private Medicare sessions, so support continues without interruption.
We provide periodic utilisation reports to the employer, showing uptake numbers and general themes (e.g. "work stress" vs "personal issues") without any identifying information about individual employees or session content. This helps organisations understand the value of their EAP investment.
Every EAP session is delivered by an AHPRA-registered psychologist, holding a minimum of a master's degree and extensive supervised clinical training. This means your employees receive the same quality of care as private clinical clients, not a watered-down alternative.
Contact us to discuss your organisation's needs, get a quote, and set up a service agreement.
Email Us to EnquireOr call 03 9989 3380. We're here Monday to Friday.