Home›Fees & Rebates
Transparent Pricing

Fees &
Rebates

We believe you should know what to expect before your first appointment. All standard fees are published here. Most services attract Medicare rebates under the Better Access to Mental Health Care scheme, significantly reducing your out-of-pocket costs.

View Fee Schedule How Medicare Works
Medicare Rebates AvailableUp to 10 sessions per calendar year
NDIS Registered ProviderFunding accepted for eligible participants
Payment on the DayCard. We process Medicare claims for you
No Surprise FeesFees confirmed before your first appointment

Understanding
Your Options

Accessing mental health support is an investment, and we want to make it as affordable as possible. The majority of our psychology services are eligible for Medicare rebates under the Better Access initiative, which means many clients pay only a gap fee after their rebate. The table below shows current fees and rebate amounts for each clinician type.

We also accept NDIS funding, EAP referrals, and private health insurance extras claims. If you're unsure what you're eligible for, our admin team is happy to walk you through your options before you book.

Better Access (Medicare)

With a Mental Health Care Plan from your GP, you can access up to 10 rebated psychology sessions per calendar year. Rebates are processed on the day of your appointment.

Multiple Funding Pathways

We accept Medicare, private health insurance, NDIS (self-managed and plan-managed), WorkCover, and EAP referrals. We'll confirm the right funding pathway for you before your first session.

Simple Payment Process

Fees are payable on the day by card. For Medicare-eligible services, we process your rebate claim immediately. Most clients receive their rebate within 24–48 hours.

Standard Fees

Fee Schedule

Fees are per session. Actual fees may vary slightly by clinician. We'll confirm your fee prior to your first appointment.

Service Fee Medicare Rebate
Individual Psychology SessionRegistered Psychologist, 60 min
$200 – $300
✓ Medicare: $101.55 rebate
Individual Psychology SessionClinical Psychologist, 60 min
$200 – $300
✓ Medicare: $149.05 rebate
Individual Therapy SessionAccredited Mental Health Social Worker, 60 min
$200 – $300
✓ Medicare: $89.50 rebate
Low-Cost CounsellingProvisional Psychologist, 60 min
$60
No Medicare rebate
Couples TherapyConjoint session, 60 min
$300 – $330
No Medicare rebate
Family TherapyFamily session, 60 min
$300 – $330
No Medicare rebate
Child & Adolescent TherapyAges 5–17, 60 min
$200 – $300
✓ Medicare applicable
Dietetics ConsultationInitial appointment, 50 min
$120
CDM Plan: $63.40 rebate
Dietetics ConsultationFollow-up appointment, 50 min
$100
CDM Plan: $63.40 rebate
Psychiatry ConsultationDuration and fee varies by type
Varies
✓ Medicare applicable
ADHD / ASD AssessmentComprehensive, multi-session
From $1,800
Enquire, NDIS accepted

* Medicare rebate amounts are set by the Australian Government and reviewed annually on 1 November. Rebates listed are approximate 2025 figures for individual sessions under a valid Mental Health Care Plan. Couples, family, and group sessions attract different rebate rules. See the Medicare section below or contact our team.

Better Access Scheme

How Medicare
Rebates Work

The Better Access to Mental Health Care initiative allows Australians to access subsidised psychology sessions through Medicare. To access rebates, you need a Mental Health Care Plan (MHCP) from a GP, a process that typically takes a standard consultation.

Under Better Access, you can access up to 10 individual psychology sessions per calendar year with a Medicare rebate. You don't need to use all 10 at once. Your GP will typically refer you for 6 sessions, with a review and further 4 available if clinically appropriate.

1

See your GP and request a Mental Health Care Plan and referral to a psychologist

2

Book your appointment with Pre-Emptive Healthcare and bring your referral letter

3

Pay the session fee on the day. We process your Medicare claim immediately via terminal

4

Your Medicare rebate is deposited into your nominated bank account, usually within 24–48 hours

Registered Psychologist Rebates (July 2026)

Standard session fee$200 – $300
Medicare rebate (MHCP)$101.55
Estimated gap fee~$98 – ~$198
Sessions rebated per yearUp to 10

Applies to sessions delivered by registered psychologists under Better Access Medicare item 80110.

Clinical Psychologist Rebates (July 2026)

Standard session fee$200 – $300
Medicare rebate (MHCP)$149.05
Estimated gap fee~$51 – ~$151
Sessions rebated per yearUp to 10

Applies to sessions delivered by clinical psychologists under Better Access Medicare item 80010.

Important Notes

Couples & family sessionsNo rebate
Telehealth sessionsSame rebate as in-person
Calendar year reset1 January
Extended Safety NetMay apply after threshold

Rebate amounts shown are current as at 1 July 2026 (Medicare indexes its rebates every July). Contact Medicare or our team for the most current figures.

Beyond Medicare

Other Funding Options

Medicare isn't the only way to access support. We work with a range of funding schemes to help you access care.

Private Health Insurance

Many private health extras policies include psychology and dietetics benefits. You cannot claim private health and Medicare for the same consultation, but you may be able to use your private health benefits for sessions beyond your Medicare limit. Check your policy for "psychology" or "allied health" extras coverage. We provide a receipt for you to claim directly with your fund.

NDIS Funding

We are a registered NDIS provider and welcome participants with self-managed and plan-managed funding. Psychology services can typically be funded under the Improved Daily Living support category. ADHD and ASD assessments may also be funded under NDIS. Contact our team to discuss your plan and confirm eligibility before booking.

EAP & WorkCover

We provide Employee Assistance Program (EAP) services for organisations with a pre-arranged service agreement. We also accept WorkCover referrals for psychological injury claims. If you are being referred through your employer's EAP or via WorkCover, please contact our admin team before booking so we can confirm your coverage and arrange the appropriate paperwork.

Appointment Policy

Cancellation & Rescheduling
Policy

We understand that circumstances can change and appointments may occasionally need to be cancelled or rescheduled. Where possible, please provide as much notice as you can. Early notice allows us to offer the appointment to another patient who may be waiting for care.

Cancellation fees vary between Psychology and Psychiatry appointments, as outlined here. For Psychology appointments, notice is calculated during our business hours, Monday to Friday, 9:00am–5:00pm.

Cancellation fees are not eligible for a Medicare rebate. Where payment details are securely held on file, an applicable cancellation fee may be charged to the nominated payment method in accordance with this policy and the terms agreed to when booking.

Please contact our administration team as soon as possible if you need to cancel or reschedule your appointment.

Psychology: More Than 48 Business Hours' Notice

No cancellation fee applies. We appreciate as much notice as possible so we can offer the appointment to another patient who may be waiting for care.

Psychology: 24–48 Business Hours' Notice

Cancellations made with 24–48 business hours' notice are charged at 50% of the consultation fee. Notice is calculated during business hours, Monday to Friday, 9:00am–5:00pm.

Psychology: Less Than 24 Business Hours, or Non-Attendance

Cancellations made with less than 24 business hours' notice, as well as non-attendance or no-shows, are charged at 100% of the consultation fee.

Psychiatry: Cancellation Fees

Cancellations made with 48 hours or more notice incur no cancellation fee. Cancellations made with less than 48 hours' notice, as well as non-attendance or no-shows, incur a $200 cancellation fee. This is a flat fee and applies regardless of the consultation fee or appointment type.

Exceptional Circumstances & Alternatives

We recognise that unexpected illness, emergencies and other exceptional circumstances can occur. Where appropriate, these circumstances may be considered by the treating clinician. If you are unable to attend in person due to illness, a telehealth appointment may also be available where clinically appropriate.

Common Questions

Frequently Asked

Do I need a GP referral to see a psychologist?

You can self-refer to a psychologist without a GP referral. However, without a Mental Health Care Plan (MHCP) from your GP, Medicare rebates do not apply. You'll pay the full session fee. If you'd like to access rebates, we recommend seeing your GP first and requesting a Mental Health Care Plan and a referral to a psychologist. The GP appointment itself is typically bulk-billed. If you're unsure, contact our team and we can guide you through the process.

How do I claim my Medicare rebate after a session?

We process your Medicare rebate on your behalf using our HICAPS or Medicare terminal at the time of your appointment. You'll pay the full session fee and we'll submit the rebate claim immediately. The rebate is deposited into the bank account registered with Medicare, usually within 24–48 hours. To ensure we can claim on your behalf, please bring your Medicare card and have your bank account details registered with Medicare before your first appointment.

Can I use private health insurance and Medicare together?

You cannot claim both Medicare and private health insurance for the same consultation. It's one or the other per session. However, you can use Medicare for your first 10 sessions and then switch to claiming through your private health extras once your Medicare limit is reached. Some clients also choose to use private health insurance instead of Medicare depending on their policy benefits. We recommend checking your policy for psychology coverage before making a decision. Our admin team can also help you work out what makes sense for your situation.

Do you offer concessions or reduced fees?

We don't currently offer a formal concession rate, but we genuinely don't want cost to be a barrier to accessing care. If you are experiencing financial difficulty, we encourage you to speak with our reception team. We'll do our best to discuss your options, including payment plans where possible. We also recommend exploring whether you qualify for the Medicare Extended Safety Net, which can significantly increase your rebate once you've reached a certain out-of-pocket threshold in a calendar year.

Are fees the same for telehealth and in-person sessions?

Yes, our fees are the same regardless of whether you attend in person or via telehealth. Medicare rebates also apply equally to telehealth psychology sessions, so your out-of-pocket cost will be the same either way. If you're unsure whether telehealth is right for your situation, have a read of our Online Therapy page or contact us to chat it through.

What happens when I've used my 10 Medicare sessions?

You can absolutely continue seeing your psychologist beyond your 10 rebated sessions. Many clients do. After your Medicare sessions are used for the calendar year, you'll pay the full session fee until the calendar year resets on 1 January. Some clients use their private health insurance extras for sessions beyond the Medicare limit. Your psychologist can also discuss pacing sessions or spacing them across calendar years depending on your clinical needs. Medicare does not limit your total number of sessions, only the number eligible for a rebate per year.
Ready to Get Started?

Book an Appointment

Have more questions about fees? Call us or send an email. Our team is happy to walk you through your options before you commit to booking.

Book an Appointment

Or call 03 9989 3380, Monday to Thursday 8:30am–6pm, Friday 8:30am–5pm.