We believe you should know what to expect before your first appointment. All standard fees are published here. Most services attract Medicare rebates under the Better Access to Mental Health Care scheme, significantly reducing your out-of-pocket costs.
Accessing mental health support is an investment, and we want to make it as affordable as possible. The majority of our psychology services are eligible for Medicare rebates under the Better Access initiative, which means many clients pay only a gap fee after their rebate. The table below shows current fees and rebate amounts for each clinician type.
We also accept NDIS funding, EAP referrals, and private health insurance extras claims. If you're unsure what you're eligible for, our admin team is happy to walk you through your options before you book.
With a Mental Health Care Plan from your GP, you can access up to 10 rebated psychology sessions per calendar year. Rebates are processed on the day of your appointment.
We accept Medicare, private health insurance, NDIS (self-managed and plan-managed), WorkCover, and EAP referrals. We'll confirm the right funding pathway for you before your first session.
Fees are payable on the day by card. For Medicare-eligible services, we process your rebate claim immediately. Most clients receive their rebate within 24–48 hours.
Fees are per session. Actual fees may vary slightly by clinician. We'll confirm your fee prior to your first appointment.
* Medicare rebate amounts are set by the Australian Government and reviewed annually on 1 November. Rebates listed are approximate 2025 figures for individual sessions under a valid Mental Health Care Plan. Couples, family, and group sessions attract different rebate rules. See the Medicare section below or contact our team.
The Better Access to Mental Health Care initiative allows Australians to access subsidised psychology sessions through Medicare. To access rebates, you need a Mental Health Care Plan (MHCP) from a GP, a process that typically takes a standard consultation.
Under Better Access, you can access up to 10 individual psychology sessions per calendar year with a Medicare rebate. You don't need to use all 10 at once. Your GP will typically refer you for 6 sessions, with a review and further 4 available if clinically appropriate.
See your GP and request a Mental Health Care Plan and referral to a psychologist
Book your appointment with Pre-Emptive Healthcare and bring your referral letter
Pay the session fee on the day. We process your Medicare claim immediately via terminal
Your Medicare rebate is deposited into your nominated bank account, usually within 24–48 hours
Applies to sessions delivered by registered psychologists under Better Access Medicare item 80110.
Applies to sessions delivered by clinical psychologists under Better Access Medicare item 80010.
Rebate amounts shown are current as at 1 July 2026 (Medicare indexes its rebates every July). Contact Medicare or our team for the most current figures.
Medicare isn't the only way to access support. We work with a range of funding schemes to help you access care.
Many private health extras policies include psychology and dietetics benefits. You cannot claim private health and Medicare for the same consultation, but you may be able to use your private health benefits for sessions beyond your Medicare limit. Check your policy for "psychology" or "allied health" extras coverage. We provide a receipt for you to claim directly with your fund.
We are a registered NDIS provider and welcome participants with self-managed and plan-managed funding. Psychology services can typically be funded under the Improved Daily Living support category. ADHD and ASD assessments may also be funded under NDIS. Contact our team to discuss your plan and confirm eligibility before booking.
We provide Employee Assistance Program (EAP) services for organisations with a pre-arranged service agreement. We also accept WorkCover referrals for psychological injury claims. If you are being referred through your employer's EAP or via WorkCover, please contact our admin team before booking so we can confirm your coverage and arrange the appropriate paperwork.
Our cancellation policy follows Australian Health Practitioner Regulation Agency recommendations. Our clinicians reserve appointment times specifically for you, and late cancellations and non-attendance affect both your clinician and other clients who may need that time.
Notice periods are counted within business days only: Monday to Friday, 9am to 5pm. Weekends and time outside business hours do not count. For example, for an appointment on Monday at 10am, 24 business hours' notice means cancelling by 10am on the Friday before.
Cancellation fees cannot be claimed through Medicare and may be charged to your saved credit card.
Cancel or reschedule with more than 48 business hours' notice and no cancellation fee applies. We appreciate as much notice as possible so we can offer your time to another client.
Cancellations made within 24–48 business hours' notice (counted on business days, Monday to Friday, 9am to 5pm) are charged at 50% of the full session fee.
Cancellations made with less than 24 business hours' notice (counted on business days, Monday to Friday, 9am to 5pm), as well as sessions you do not attend, are charged at the full session fee.
If your clinician is able to offer your appointment time to another client, the cancellation fee may be waived. If you cannot attend in person, a telehealth or phone session may be offered as an alternative where clinically appropriate.
Have more questions about fees? Call us or send an email. Our team is happy to walk you through your options before you commit to booking.
Book an AppointmentOr call 03 9989 3380, Monday to Thursday 8:30am–6pm, Friday 8:30am–5pm.