ONLINE THERAPY – TELEHEALTH

Therapy, from the comfort of your own home.

You don’t need to live near Balwyn North to access our support. Our online therapy sessions make it easy to connect with our psychologists and dieticians from the comfort and privacy of your own home. Whether you're living regionally, managing a busy schedule, or simply feel more comfortable in your own space, Telehealth offers a flexible and convenient way to prioritise your wellbeing.

We offer both video and phone appointments, so you can choose the option that feels best for you. All you need is a quiet spot at home and a good internet connection (or just a phone line), and we’ll take care of the rest. It’s therapy that fits your life — no matter where you are.

How To Make The Most of Your Online Sessions

STEP ONE: CHECK YOUR CONNECTION

- A strong internet connect is an important component of setting up as this will ensure an uninterrupted session

- Reset your modem by turning the power off, waiting one minute and then turning the power back on

- Close other tabs/windows on your computer to prevent any buffering

- Choose a location close to your internet modem/router

STEP TWO: CHOOSE A PRIVATE LOCATION

- Choose a private location where you will not be overheard or interrupted

STEP THREE: ADJUST THE LIGHTING

- Lighting should be aimed toward the front of you. Avoid sitting with a window or other source of light behind you

STEP FOUR: CONNECT BLUETOOTH EARBUDS OR A MICROPHONE HEADSET

- This improves the overall sound quality and prevents a distracting "echo" caused when one person can hear them-self on the other's computer speaker.

STEP FIVE: POSITION YOUR CAMERA

- Make sure your camera is eye-level and that your face is fully visible on the screen.